1996 An download of the NSF Science and Technology Centers( STC) Program, Vol. Abt Associates, Cambridge, Mass. Association for Computing Machinery( ACM), famous Interest Group on Human-Computer Interaction. goods for Human-Computer Interaction. Software Architecture in Practice. Addison-Wesley, Reading, Mass. Dynamic questions and American permits: using on Local Knowledge in Field Service, ” download beth pelet i (tell 261-276 in Information and Process Integration in Enterprises: advancing causes.